2019年商务英语高级写作范文：感谢与道歉函

1.感谢客户订单?

Dear Black,?

Thank you for your order No.464 of 20 September.?

The models you selected from our showroom went out today under my personal supervision.The package is being air-mailed to you on Swiss.The relevant documentation is enclosed.I enjoyed meeting you and hope that this order represents the beginning of a long and prosperous relationship between our companies.The next time you visit us,please let me know in advance so that I can arrange a lunch for you with our directors.?

Sincerely yours，

Jim Green

Sales Manager

2.感谢热情款待第三人?

Dear Mr.Smith,?

I am writing to you just to tell you how very much I appreciate the warm welcome you extended to my wife when she visited your country last week.?

The help and advice you gave to her,and the introductions you arranged for her,have resulted in a number of very useful meetings and I should like you to know how very grateful I am for all you have done to make them possible.?

I realized the value of time to a busy person like you and this makes me all the more appreciative of the time you so generously gave to her.?

Yours,

　　3.感谢惠赐资料?

Dear Mr.Ford,?

Thank you for your letter enclosing an account of the organization and work of your local trade association.?

I am very grateful for the interest you have shown in our proposal to include details to your association in the next issue of the Finance Associations Year Book,and for your trouble in providing such an interesting account of your activities.Your account is sure to inspire and encourage associations in other areas.?

Yours sincerely,?

4.回复客户的感谢信?

Dear Mr.Green,?

We greatly appreciate your letter describing the assistance you received in solving your air-conditioning problems.?

We are now in our fifth year of operation,and we receive many letters like yours indicating a high level of customer satisfaction with our installations.?

We are pleased that our technical staff assisted you so capably.We would like you to know that if you need to contact us at any time in the future,our engineers will be equally responsive to your request for assistance.?

If we can be of service to you again,please let us know.Thank you again for your very kind letter.?

Yours Sincerely,

Chief Engineer?

　　5.感谢工作推荐人?

Dear Professor Black:?

I think you’ll be pleased to know that I have been hired as Assistant Advertising Manager of Southern Outdoorsman.I will report to work July 21.This gives me a little time,and I hope to drop in to see you before I leave for Charleston.?

At any rate,I want to thank you for your help.The job looks very challenging,but because of the thorough training I received at USC,together with your own informal coaching,I’m confident I can handle it.?

Best wishes,

　　6.感谢客户推荐人?

Dear Paul:?

Yesterday I received a large order from Binghamton Auto Supply and was told by the owner,Janet Rosenberg,that you were responsible for my getting the business.?

I was mighty pleased to have the new business,Paul,but even more pleased that you thought well enough of me to recommend my company to Janet Rosenberg.That’s the highest recommendation I can imagine,and I’m grateful for it.Thank you!?

Cordially,?

7.感谢客户的付款和订单?

Dear Mr.Green:?

I really appreciate your order for 200 Gem-Con Plastique motorcycle tanks.These will be shipped at once.Thanks,too,for the check!?

Beginning in June,we’re offering a special discount on the Gem-Con line.In addition to the trade discount of 33.3 percent,we’re giving a extra discount of 5%.?

A lot of our customers are switching to the Plastique tank as a replacement for original metal equipment.They report hearty endorsements from participants in motorcross competition—that the tanks are very lightweight,but extremely tough.We predict you’ll have a similar endorsement!?

Sincerely Yours,

　　8.感谢客户的长期支持?

Dear Mr.Green:?

On March 16，ABC will celebrate its third anniversary.It’s a wonderful occasion for us,and we’re not so quietly strutting a bit about the progress we’ve made.?

Yet we’re fully aware that our accomplishments are not simply attributable to“genius”leadership or hard-working employees.We grew and prospered only because we found some great friends like you who gave us loyal support along the way.?

So this is a thank-you note—for buying and pushing our products,putting up with occasional errors due to“growing pains，”and just helping to put ABC on the map.The future looks bright,and we want to acknowledge your contribution to this rosy outlook.As we say in Georgia,“Appreciate it!”?

Very sincerely Yours,

　　9.为逾期付款致歉?

Dear Mr.Green,?

We have received your letter,dated today,by fax and apologize for the ?delay? in payment.?

Due to our internal remittance procedures,which stood longer than anticipated,we could only make our remittance application to our bank today.Therefore,you should be able to confirm the receipt of the funds in your account tomorrow,your time.Please accept our sincere apologies for the delay.?

Yours sincerely.?

　　10.为发货单上的错误致歉?

Dear Mr.Black:?

You’re entirely right.In our January 16 statement that you requested we neglected to deduct the extra discount of 10 percent to which entitled.?

As sometimes happens,the folks who prepare the statements don’t always get the message.And this time for good reason:I simply did’t get the word to them about the additional discount;so I’m the guilty party.?

Please deduct $462 from the statement you received.The net amount due is $4 158 instead of $4 620.?

I want you to know that I’m very sorry about this oversight and that I’m grateful to you for pointing the error out to me.I appreciate your business!?

Cordially Yours,

11.为给别人带来不便公开致歉?

Dear Xidan Resident:?

Building a new store is a messy business as you undoubtedly noticed from the dust clouds we raise,the rerouting of traffic on Old Town Road,and the noise and general confusion we create.?

Although things are still unsettled,we are doing everything we possibly can to eliminate inconvenience and discomfort for our friends.The good news is that we expect to finish the“dirty”part of the job by April 10 and then get back to normal.?

Thank you for your patience.Although we regret being a nuisance,we think you will be proud of this new Family Foods outlet—a full acre of shopping pleasure—which is scheduled to open September 8 of this year.?

Cordially Yours,

　　12.感谢别人盛情款待?

Dear Jack,?

Lisa and I are still talking about the great afternoon and evening you gave us in New York.It is an occasion that will be long remembered.?

Although you probably take New York in stride,everything we saw and did was a grand adventure:the boat trip around Manhattan Island,cocktails at the top of the World Trade Center,dinner at the Four Seasons,the Broadway revival of our favorite musical,“The Oracle,”and finally the famous cheesecake at Lindy’s.?

The buying trip was very successful,and my boss was immensely pleased with my selections.Never again will I believe the old saying,“You can’t mix business with pleasure.”You provided the pleasure and,incidentally some of the business.Thank you!?

Yours Faithfully?

　　13.致谢大宗订单?

Dear Sirs,?

You will already have received formal acknowledgment of your order of 24th August,but as this is your first order with us,I feel I must write to tell you how pleased we were to receive it and to thank you for the opportunity you have given us to supply the goods you need.?

I hope our handling of this order will lead to further business between us and to a happy and lasting association.We shall certainly do our best to make it so.?

Yours faithfully,