Conversation Two

M: Hello. Yes?

W: Hello. Is that the sales department?

M: Yes, it is.

W: Oh, well, my name’s Jane Kingsbury of GPF Limited. Hmm, we need some supplies for our design office.

M: Uh, what’s sort?

W: Well, first of all, we need one complete new drawing board.

M: A DO44 or DO45?

W: Uh, I don’t know. What’s the difference?

M: Well, the 45 costs 15 pounds more.

W: Hmm, so what’s the total price then?

M: It’s 387 pounds.

W: Does that include value added tax?

M: Oh, I’m not sure, most of the prices do. Yes, I think it does.

W: Hmm, what are the boards actually made of?

M: Oh, I don’t know. I think it’s a sort of plastic stuff these days. It’s white anyway.

W: Hmm, and how long does it take to deliver?

M: Oh, I couldn’t really say. It depends on how much work we’ve got and how many other orders there are to send out, you know.

W: Ok. Now we also want some drawing pens, ink and rulers and some drawing paper.

M: Oh, dear, the girl that takes orders for supplies isn’t here this morning, so I can’t take those orders for you. I only do the equipment, you see.

W: OK. Well, perhaps I’ll ring back tomorrow.

M: So do you want the drawing board then?

W: I’ll have to think about it. Thanks very much. I’ll let you know. Goodbye.

M: Thank you. Goodbye.

Q12: What is the woman’s purpose in making the phone call?

Q13: What do we learn about the man from the conversation?

Q14: What does the man say about delivery?

Q15: What does the woman say she will possibly do tomorrow?