Exercise One

Part One

Questions 1-12

You will hear a speaker addressing a group of business people at the beginning of a training course. He is telling them about the timetable for the first day.

As you listen, for questions 1-12, complete the notes, using up to 3 words or a number.

You will hear the recording twice.

General:

The morning session begins at ________________1_____________________________.

The course is called ______________2________________.

The day’s work:

The main task for the day is to ______________3______________.

Two things to take into account are your product’s ____________4__________ and your _________5______.

Don’t spend time thinking about the __________________6____________________.

The most important thing today is to use your ________________7________________________.

Each group should produce a _______________8_______________.

Before meeting together again, each group should choose a ____________9_______________.

Evening options:

The subject of this evening’s talk is the _______________10_______________________.

An __________11___________ will take place in the Davidson Room.

If you want meet an advertising editor, go to _____________12___________________.

Part Two

Questions 13-22

You will hear extracts from five different people all work in the offices of a large company talking about letters they have just received.

For each extract there are tow tasks. For task one, choose what was in the letter received from list A-H. . For task two choose the response the speaker intends to make from the list I-P.

You will hear the recording twice.

Task One – What the Letter Contains

For questions 13-17, match the extracts with the descriptions of what was in the letter, listed A-H.

For each extract, choose what was in the letter received from list A-H.

Write one letter A-H next to the number of the extract.

13. ___ A an enquiry about future plans

14. ___ B a complaint about a product

15. ___ C agreement with a recent decision

16. ___ D a request for an appointment

17. ___ E an order for a new product

F thanks for assistance

G an invitation to attend a presentation