Part One

Questions 1-12

You will hear the General Manager of Artis Ltd giving her staff instructions about the arrangements for a visit to the company by a group of international agents.

As you listen, for questions 1-12, complete the notes using up to three words or a number.

You will hear the recording twice.

ARTIS LIMITED

Arrival

Briefing notes for visit of foreign agents.

1. The agents will be brought to Artis ________________________ at 9 a.m.

2. The agents will need to be taken to the ____________________ by 9.30 a.m.

Rest of day

3. The first place for the agents to see is the ______________________.

4. The second place is the _________________________ departemtn.

5. In the cafeteria, a video of the new __________________ will be shown.

6. The last place they will visit will be the ________________________.

Must remember

7. All staff must ________________________________.

8. it’s necessary to have two ______________ available at all times.

9. Each agent must be given an ______________________ before the presentation.

10. The agent from Bolivia needs an ___________________.

Evening entertainment

11. The latest time to arrive at the restaurant is _________________.

12. The _________ will be at 9 p.m.

Part Two

Questions 13-22

You will hear five different people talking about a special training program for their company.

For each extract, there are two tasks. For task one, choose the person who is speaking from the list A-H. for task two, choose the opinion that each person expresses from the list I-P.

You will hear the recording twice.

Task One – PERSON

For questions 13-17, match the extracts with the people, listed A-H.

For each extract, choose the person who is speaking.

Write one letter A-H next to the number of the extract.

13. ___ A the sales director

14. ___ B the managing director

15. ___