日常办公室用语——口信（1）
1.After the beep 嘀声后（留言）
A:What’s recommended outgoing message?
B:You can say something like this:"Nobody is available right now. Please leave a message after the beep."
A：有什么推荐的外方电话录音？
B：你可以这样说：“现在没有人能接电话，请在嘀声后留言。”
2. Incoming message （电话）留言
A: How many incoming messages do you have?
B: I got five.
A：你有几条电话留言啊？
B：五条。
3.Leave a message 留口信
A: Hello, may I speak to Lily?
B: She is not in.
A: May I leave a message?
B: Sure.
A：你好，莉莉在吗？
B：她不在。
A：我能给她留个口信吗？
B：当然可以。
4.Sorry, I missed you. 对不起，我没接到您的电话。
A: Sorry, I missed you. Please leave a message after the beep.
B: This is Richard. I need to talk to you right away. Please call me as soon as you come back.
A：对不起，我没接到您的电话，请在嘀声后留言。
B：我是理查德，我要马上和你谈谈，回来后立刻给我打电话。
5.Take messages for me 帮我保存留言
A: I’m going to the New Plant this afternoon. If someone is looking for me, take a message for me please.
B: Okay, I will.
A：我今天下午去新厂区，如果有人找我，请帮我保存留言。
B：好的，我会的。

日常办公室用语——致谢，道歉（1）
1.From the bottom of my heart 发自内心的
A:Amanda，I’m so sorry about what happened. I sincerely apologize from the bottom of my heart.
B:That’s Okay. It wasn’t your fault.
A：阿曼达，我对发生的事情感到很抱歉，我发自内心的向你道歉。
B：没事，不是你的错。
2.I’d like to take this opportunity to 我想借这个机会
A: I’d like to take this opportunity to thank you for everything you did for us.
B: It’s my pleasure. I enjoyed working with you guys.
A：我想借这个机会感谢你为我们所做的一切。
B：不用客气，我喜欢与你们共事。
3.I am sorry 对不起
A: I’m sorry to be late.
B: Be careful next time.
A：对不起我迟到了。
B：下次注意。
4.I apologize 我道歉
A: I apologize. This should not have to be this way.
B: Apology accepted. Try to do better next time..
A：我道歉，事情不该发展成这样。
B：（我）接受（你的）道歉，下次干好点。
5.I feel terribly sorry. 我觉得很抱歉。
A: I feel terribly sorry. We caused a lot of trouble for you.
B: I never thought your hotel is like this. We will never come back again.
A：我觉得很抱歉，我们给你带来很多麻烦。
B：真想不到你们旅馆竟然是这样子的，我们再也不会来了。