Ⅰ.Listening: 20%(听力，20分)

Section A

Directions: Listen carefully and fill in the blanks with the words or phrases you’ve heard.

The terms of payment are an important part of the business . From the seller’s point of view, the best terms would be full payment at the time of sale, while the buyers would have the goods before making payment. Importers and exporters are each other by thousands of miles. This adds to the difficulties of coming to an on how payment should be made.

Section B

Directions: Listen to the tape and translate the sentences into Chinese.

1. 2 3 4 5 .

Section C

Directions: In this part, you will hear 5 short conversations between two speakers. At the end of each conversation, there will be a question about what was said. After you hear a conversation and question about it, read the four answers on your paper and decide which is the correct answer to the question you have heard.

( )1.A. He wants a piece of each type.

B. He can’t tear either piece of the cloth.

C. The pieces of cloth are made by a secret process.

D. The pieces of cloth seem identical to him.

( )2.A. The woman is unwilling to discuss the plan.

B. The man suggests that the woman make a new plan.

C. The man and the woman have already prepared their plan.

D. The man and the woman don’t know how to prepare a plan.

( )3.A. Choose any one.

B. Don’t do anything.

C. Make better use of his time.

D. Fill out the pink form first.

( )4.A. Invite the man to visit her house.

B. Talk to her secretary on the phone.

C. Meet her secretary first.

D. Go to meet Ms. Lin immediately

( )5.A. He has been told to call back.

B. He is talking on the phone.

C. He is not in at the moment.

D. He is going out this afternoon.

II.Reading & Comprehension: 40%(阅读与理解，40分)

Section A

Directions: There are ten incomplete sentences in this section. For each sentence there are four choices marked A, B, C and D. Choose the ONE that best completes the sentence. Then write down the right answer in the brackets for each sentence. This section totals 10 points, one point for each sentence.

( )1.We can supply all the bicycles you required ____________ stock and are arranging shipment by M.V. Mermaid.

A. for B. from 　C. to 　D. against

( )2.We would like to remind you that the __________ L/C must reach us before March 10

so that we can make shipment in good time.

A. covering B. cover 　C. covered D. being covered

　( )3.We have received your letter of 28 March, ___________ us to modify the previous arrangements for the shipment of the captioned order.

A. asked B. to ask 　C. being asked D. asking

( )4.In our letter of May 5, we made __________ clear that shipment is to be effected in June.

A. you B. them 　C. that D. it

( )5.We always deal _______________ payment by sight L/C.

A. with　B. in 　C. at 　D. on

( )6.This offer is _____________ to your reply reaching us before the 20th of February.

A. subjecting B. subject 　C. subjected D to subject

( )7.____________ we are appreciating the good quality of your black tea, we regret that your price appears to be on the high side.

A. While　 　B. When 　C. HoweverD. Therefore

( )8.We hereby authorize you to ___________ on us at 60 days after sight to the extent of USD20,000.00.

A. open　B. establish　C. draw 　 D. build

( )9.If parties to a contract desire to settle disputes, an arbitration clause is usually made in the contract well before a dispute _____________ .

A. rises B. arises C. look D. appear

( )10.Some customers requested us to _____________ our price because they considered it

too high.

A. put down B. get down C. take down 　D. bring down

Section B

Directions: There are ten blanks in the following letter. You are required to choose the best one from the given four choices marked A, B, C, and D. Then write down the correct answer in the brackets. This section totals 10 points, one point for each blank.

Dear Mr. Bush

Thank you for your 1 of January 5 for our Beauty Brand Blouses.

We are now exporting 2 of various brands, among which Beauty Brand is the most famous. They are in great 3 abroad and our stocks are running 4 quickly. They are popular not only for their novel design, but also for the reasonable prices. We are confident that once you have tried our blouses, you will place repeat orders with us 5 large quantities.

As you requested, we are now 6 as follows:

Price: US$600 per dozen CIF New York

Terms of Payment: By sight L/C to be opened through a bank to be 7 by the Sellers.

Shipment: In March 2007.

Please note that we do not allow any commission 8 our blouses, but a discount of 5% may be 9 if the quantity is more than 1,000 dozen.

The above offer is made without 10 and is subject to our final confirmation.

We hope that you will place an order with us at an early date.

Sincerely yours

( )1. A. request B. enquiry C. acquisition D. requirement

( )2. A. blouses B. woman blouses C. woman shirts D. lady shirts

( )3. A. need B. want C. require D. demand

( )4. A. up B. off C. down D. away

( )5.A. at B. for C. in D. with

( )6. A. ordering B. offering C. placing D. advising

( )7. A. agreed B. approved C. acceptable D. covered

( )8. A. on B. in C. of D. at

( )9. A. provided B. supplied C. furnished D. granted

( )10. A. promise B. duty C. engagement D. onus

　Section C

Directions: There are two passages in this section. Each passage is followed by some questions or unfinished statements. For each of them there are four choices marked A, B, C and D. You should decide on the best choice. Then write down the correct answer in the brackets for each question or statement. This section totals 20 points, two points for each question.

Passage One

What a lovely place Xerox is to work! Kim Moloney, a client services executive, can’t say enough nice things about her employer. ‘It’s a very special environment,’ she says. ‘People describe Xerox as a family and I was amazed at the number of people who have worked here for so long.’ It’s tempting to take Moloney’s comments with a pinch of salt, especially considering that when you’ve been working somewhere for only two years, as she has at Xerox, everyone seems old and established. But there’s truth behind her enthusiasm.

Take Carole Palmer, the group resources director. She joined Xerox in 1978 as a temp and has been in her present role for seven years. ‘Xerox has been good to me over the years,’ she says. ‘It has supported me through qualifications … and last year I took part in the vice-president incumbent program.’ Human resources is taken seriously at Xerox, Palmer says, and the company has a policy of promoting from within (which would explain Moloney’s amazement at her colleagues’ longevity). The company takes on only fifteen to twenty graduates each year and Moloney was part of an intake who joined having already acquired a couple of years’ work experience. She started as a project manager for Xerox Global Services before moving into sales. Now her responsibility is to ‘grow and maintain customer relationships’.

Moloney is based at the head office in Uxbridge. ‘It’s great in terms of working environment,’ she says. ‘We’ve just got a new provider in the canteen and … we have brainstorming rooms and breakout areas.’ Much of Moloney’s role is visiting clients, so she doesn’t have a permanent desk at head office. ‘I’m a hot-desker, which is good because you get to sit with different people in the hot-desk areas. And you’re given a place to store your things.’ Head office staff numbers between 1,200 and 1,500 people, Palmer says. The company has four other main offices in the UK. The nature of the organization, which encompasses sales and marketing, global services (the biggest division), developing markets, research and development and manufacturing, means that the opportunities at the company vary from service engineers to sales roles and consultants.

Perks include a final-salary pension scheme and various discount schemes. The reward and recognition scheme is a little different, and rather nice: ‘Each manager has a budget every year to recognize and reward staff,’ Palmer says. ‘It can be in the form of a meal for two, or a bottle of wine. It can be up to £1,000. There’s the recognition, and then there’s putting money behind it.’ Moloney, however, likes the non-cash rewards. ‘Xerox takes care of all its staff but it also recognizes the people who put in the added effort,’ she says. ‘It offers once-in-a-lifetime incentive trips, and recently I organized a sailing trip for my team.’

The idea of working abroad with the company appeals to her, and she says that her career goal is to be part of the senior management team. Here’s another employee, it would seem, who is in it for the long haul.

( )1.The journalist of this article thinks that .

A. staff at Xerox are not telling the truth abut the company.

B. Xerox offers great benefits to staff.

C. Xerox is the best company in the world.

D. Xerox has the best working environment.

( )2.The company tends to find its new manager .

A. only form graduates B. on training courses

C. from existing staff D. from job markets

( )3.What does the phrase “to take on” in the sentence “The company takes on only fifteen to twenty graduates each year and …” of the second paragraph mean? .

A. To train B. To employ

C. To interview D. To maintain(A)

( )4.As well as recognizing its staff through promotion, Xerox .

A. gives cash bonuses

B. gives unpaid leave to take trips of a lifetime.

C. provides a number of perks.

D. provides huge end-of-year bonuses.

( )5.One common feature of Xerox staff is that they tend .

A. to work hard B. to get promoted

C. work longer hours each day D. not to change employer

Passage Two

Even if you get work done and generally get along with co-workers, you could have habits that bug your boss (not to mention your officemates). While these quirks may not necessarily get you fired, they certainly can keep you from climbing the corporate ladder. We’ve uncovered a number of habits that bug your boss and offer tips on how to avoid them.

According to LaRhonda Edwards, a human resources manager with thirteen years of HR experience, tardiness is one of the biggest concerns for managers. “If the normal work day starts at 8 o’clock, then the expectation is that you’re in the office ready to start your day,” she explains. Her advice to the chronically late? “Plan ahead,” she urges. “If you live 50 minutes away, you don’t leave 50 minutes early. Tag on extra time and anticipate road blocks.” Some people even set their clocks a few minutes early to ensure that they’re on time. Different bosses prefer different modes of communication. Lindsey Pollak, a workplace expert and author of Getting from College to Career, says if you text your boss and she prefers in-person meetings, “either your information won’t get across or you’ll irritate [her].” Fortunately, there’s a simple fix: ask your boss how and when to send updates. If you’re too shy to ask outright, then Pollak suggests observing how they communicate with you. “If you have a boss who communicates once a day by email, that’s the boss’ preferred frequency and method of communication,” explains Pollak.

A cluttered, messy work space can give your boss the impression that you’re lazy or disorganized, so try to keep your desk neat. “Never put more on your desk than you’re going to work on for the day,” recommends Edwards. “At the end of the day, make sure you set up for the next day. I may be working on five things at once, but at the end of the day, they’re gone, and I set up for the next day.” Most managers would rather you ask a question than make a mistake, but many questions can be answered on your own. “Is this something you could Google or ask a colleague?” wonders Pollak. “The internet is so vast that a lot of information you can get yourself.” If you must approach your boss with a question or issue, then Pollak recommends brainstorming beforehand. “Rather than saying ‘This client is terrible. What should I do?’ think about potential solutions,” she says.

Cell phones are practically ubiquitous in the workplace these days, but it’s still disruptive and disrespectful when they go off during a meeting. Edwards says that you should, “put your cell phone on vibrate or leave it in your own office so it’s not a distraction.” That way you won’t be tempted to text either!

( )6.According to the article, how many pieces of advice are offered here? .

A. Two B. Three C. Four D. Five(B)

( )7.What is this article about? .

A. How to be successful in the workplace.

B. How to communicate with your boss.

C. How to avoid quirks that annoy your boss.

D. How to utilize your mobile phones at work.

( )8.What does the phrase “to get across” in the sentence “…she prefers in-person meetings, “either your information won’t get across or you’ll irritate …” of the second paragraph mean? .

A. To be communicated B. To be passed

C. To be promoted D. To be anticipated(A)

( )9.According to the article, which of the following modes of communication is the best when communicating with your boss? .

A. Any ways you think are appropriate.

B. In-person meetings.

C. Correspondence.

D. The way your boss communicates with you.(D)

( )10.Which of the following statements is not mentioned?

A. Employees should pay respect to their bosses anytime.

B. Employees should plan beforehand so as to show up at work on time.

C. Employees should not let their mobile phones go off during meetings.

D. Employees should keep their desks neat and organized.(C)

III.Business Translation: 20%(商务翻译，20分)

Section A

Directions: There are ten terms in this section. Translate the English terms or phrases into Chinese and the Chinese terms or phrases into English. Then write down the translation on the paper. This section totals 10 points, one point for each term.

1.sales literature 2.bulk cargo

3.weight memo 4.shipping advice

5.operative instrument 6.不可抗力

7.往来行 8.单独海损

9.索款通知书 　10.销售确认书

Section B

Directions: Translate the following five Chinese sentences into English. Then write down the translation on the paper. This part totals 10 points, two points for each sentence.

1.请报你方最低的CIF上海价，并注明最早交货期。

2.若你方在本月底前下订单，我方可保证在收到订单后两个月内交货。

3.随函寄上售货确认书MU356一式两份，请签退一份以便我方存档。

4.请将信用证中的单价从3美元增至3.5美元，将总金额增至70，000美元。

5.粉笔用纸盒包装，每盒装30支，100 盒装一纸板箱。

IV.Business Writing: 20%(商函写作，20分)

Directions: In this section, you are required to write an English letter in the full correct layout based on the information given below. Then write down the letter on the paper. This section totals 20 points.

1.对方公司名称和地址：Datex Trading Co. Ltd.

536 Huayuan Street, Dalian, Liaoning, China

收件人姓名和头衔：Wang Hua Sales Manager

2.写信日期：2010年11月28日

3.谢谢您如此迅速将有关我们上次第KK10101号订单的销售确认书寄给我们。我们已开立了有关信用证，银行不久将会通知你方。

4.我们以信用证付款方式进行交易已有一年多了，现在希望改用30天远期付款交单的付款方式。

5.去年8月我们首次与你方接洽时，您曾说一旦我们双方建立起贸易关系，你方愿意重新考虑付款条件。我们认为自那时起到现在时间已经不短了，你方可以答应我们所要求的付款方式了。如需资信证明人，我们将及时提供。

6.下个月我们将再订一批货，你方是否能确认同意以上新的付款条件。

7.随函寄上我们已会签的第1010913号销售确认书，供你方存档。

8.写信人： Fred Johns Purchase Manager

公司名称和地址：Kiddie Korner, Inc.

385 Richards Street, Vancouver, B.C., Canada V6B3A7

　参考答案

I Listening 听力：20%

Section A (5分，每题1分)

1. contract 2. in cash 3. prefer to 4. separated from 5. agreement

Section B (10分，每题2分)

1. 现附上备件细目表一份，供贵方参考。

2. 虽然打乱了工厂的生产计划，我们还是按贵方要求撤回了订单。

3. 考虑到当前疲软的市场，我们建议你们降价3%。

4. 这些玻璃制品的新式包装很适合长途海运。

5. 贵方给的10%的现金折扣，我方非常满意并愿向贵方定期订购。

Section C (5分, 每题1分)

1. D 2. C 3. D 4. B 5. C

II Reading & Comprehension阅读与理解：40%

Section A (10分，每题1分)

1. B 2. A 3. D 4. D 5. D 6. B 7. A 8. C 9. B 10. D

Section B (10分，每题1分)

1. B 2. A 3. D 4. C 5. C 6. B 7. B 8. A 9. D 10. C

Section C (20分，每题2分)

1. B 2. C 3. B 4. C 5. D 6. D 7. C 8. A 9. D 10. A

III Business Translation商务翻译：20%

Section A (10分，每题1分)

1 促销资料 2 散装货 3 重量单 4 已装船通知 5 有效票据

6 force majeure 7 correspondent bank 8 particular average

9 debit note 10 Sales Confirmation

Section B (10分，每题2分)

1 Please quote us your best price on CIF Shanghai basis, stating the earliest date of delivery.

2 If you place an order by the end of this month, we can assure you of delivery within two months after receipt of you order.

3 We enclose our S/C No.MU356 in duplicate; please sign and return one copy for our file.

4 Please increase the unit price of the L/C from USD3.0 to USD3.5 and the total amount to USD70,000.

5 The chalk is to be packed in boxes of 30 pieces each, 100 boxes to a carton. .

IV Business Writing商函写作：20%

Kiddie Korner, Inc.

361385 Richards Street, Vancouver, B.C., Canada V6B3A7 (1分)

November 28, 2010 (1分)

Mr Wang Hua

Sales Manager

Datex Trading Co. Ltd.

536 Huayuan Street, Dalian, Liaoning

China (1分)

Dear Mr Wang(1分)

Thank you for being so prompt in sending the sales confirmation against our last order, No. KK10101. We have established the covering L/C, and the bank should be sending you an advice shortly (3分)

We have been dealing with you on the L/C basis for over a year and would like to change to payment by 30-day bill of exchange, documents against payment. (3分)

When we first contacted you in August last year, you told us that you would be prepared to reconsider terms of payment once we have established trading relations. We think that sufficient time has elapsed for us to be allowed the terms we have asked for. If you need references, we will be glad to supply them. (4分)

As we will be sending another order next month, could you please confirm that you agree to these new terms of payment? (2分)

Attached is the Sales Confirmation No. 1010913 we have countersigned and returned for your file. (2分)

Sincerely yours (1分)

Fred Johns

Purchase Manager (1分)

Attachment: Sales Confirmation