1.From the bottom of my heart 发自内心的

A:Amanda,I’m so sorry about what happened. I sincerely apologize from the bottom of my heart.

B:That’s Okay. It wasn’t your fault.

A:阿曼达,我对发生的事情感到很抱歉,我发自内心的向你道歉。

B:没事,不是你的错。

2.I’d like to take this opportunity to 我想借这个机会

A: I’d like to take this opportunity to thank you for everything you did for us.

B: It’s my pleasure. I enjoyed working with you guys.

A:我想借这个机会感谢你为我们所做的一切。

B:不用客气,我喜欢与你们共事。

3.I am sorry 对不起

A: I’m sorry to be late.

B: Be careful next time.

A:对不起我迟到了。

B:下次注意。

4.I apologize 我道歉

A: I apologize. This should not have to be this way.

B: Apology accepted. Try to do better next time..

A:我道歉,事情不该发展成这样。

B:(我)接受(你的)道歉,下次干好点。

5.I feel terribly sorry. 我觉得很抱歉。

A: I feel terribly sorry. We caused a lot of trouble for you.

B: I never thought your hotel is like this. We will never come back again.

A:我觉得很抱歉,我们给你带来很多麻烦。

B:真想不到你们旅馆竟然是这样子的,我们再也不会来了。

1.I present this gift as a token of our appreciation

我用这个礼物作为我们感激的象征

A:John, I present this gift as a token of our appreciation for what you’ve done for us.

B:You shouldn’t have done this. I just did what I should have done.

A:约翰,我用这个礼物作为象征,对你为我们做的一切表示感激。

B:你不用这样,我只是做了分内该做的事情。

2. I regret 我很遗憾

A: I regret for what happened to you.

B: You just regret? What are you going to do?

A:我对你的事表示遗憾。

B:只是遗憾吗?你会做些什么(来弥补)吗?