第一句： We are sorry to bring you so much trouble.

A: We are sorry to bring you so much trouble.

我们很抱歉给贵方带来了这么大的麻烦。

B: We hope that this dispute can be settledthrough friendly negotiation without ite being submitted for arbitration.

我们希望争议能够经过友好协商得以解决而不必送交仲裁。

A: Yes. That’s what we want.

是的，这也是我们所期望的。

第二句：I promise it will not happen again.

A: We hope that threre will be no repetition of this kind of trouble in the future.

我们希望这种问题今后不会发生了。

B: Yes. I promise it will not happen again.

是的。我保证这种事以后不会再发生了。

A: We look forward to your settlement at an early date.

我们期盼你们早日解决此事。

B: We will inform you as soon as possible.

我们会尽快通知贵方的。