A： Excuse me…… B： Yes， sir. How may I be of service？ A： I would like to return this item…… Are refunds allowed？ B： Certainly. The customer is always right， we are here to serve
A： Our toner cartridges are already out of ink……Could you make an order for a new set？ B： We will need new cartridges for all of the office printers？ That will be a large order， probably
1.请你把他的名字拼给我好吗？ Will you please spell his name for me?2.请再说一遍。 Please say it again.3.请你说大声一点好吗？ Would you speak a little louder?4.请你大声
1.他正在开会。 He is in conference.2.你需要留言吗？ May I take your message?3.要我请他回你电话吗？ May I have him call you back?4.抱歉陈先生不在，你要不要跟其他
1.你要留什么话吗？ Would you like to leave any message?2.我要打一个叫号电话。 I would like to place a station-to-station call.3.我要打一个叫人电话。 I would like to place a
1.你有电话簿吗？ Do you have a phone book（directory）?2.我想打个长途电话到台北去。 I would like to make a long distance call to Taibei.3.我想打个电话到美国去。 I w
1.我的朋友昨天上午10点打电话给我。 My friend phoned me at 10 a.m. Yesterday.2.电话占线。 The phone is busy.3.抱歉使你久等了。 Sorry to have kept you waiting.4.你要跟
1.我整晚都在这里。 I will be here all night.2.好的，我会等候你的。 All right, I will be waiting for you .3.喂，是陈先生的家吗？ Hello, is this the home of Mr. Chen?4.喂，
1.我能用一下电话吗？ May I use the telephone?2.我姓沈。 This is Shen calling.3.沈先生吗？ Is that Mr.Shen?4.是的，我姓沈。 Yes, this is Shen speaking.5.你要和谁讲话？ W
1.他正在通话。 He is on the phone.2.这个电话不通。 This telephone line is interrupted.3.电话串线了。 The wire has got crossed.4.请问是谁打来的？ Who is speaking?5.恐怕你