Part Two. Questions 13 to 22.

You will hear five different people talking about a mistake they made at work, and about how they responded afterwards.

For each extract, there are two tasks. Look at Task One. For each question, 13-17, decide why each person decided to take that particular course, from the list A-H. Now look at Task Two. For each question, 18-22, decide what the main benefit of the course has been for each speaker, from the list A-H.

After you have listened once, replay the recording. You now have 30 seconds to read the two lists.

[pause]

Now listen, and do the two tasks.

[pause]

Speaker One

Woman: I organize IT projects, and hire other companies or individuals to do the work. With one, the contractor told me halfway through that it couldn’t be done they way I’d planned it, and it would be overdue. I took a chance that he was wrong, but he wasn’t, and it really inflated the cost of the project, because of course the contractor’s staff had to be paid for longer. When my boss found out, I only managed to keep my job by suggesting that I email him weekly progress reports on any future projects, and notify him of any potential or actual problems. It really helped me too, because I think if you make a mistake, you shouldn’t just say, ‘It won’t happen again’, you have to make sure it doesn’t.